Customer Feedback

Fantastic experience with Torc24. I was buying using Help to buy and mortgage from the bank. The process was very efficient and fast. Recommend to everyone.

Superb service. Helped me own my first home. No hassles whatsoever, always a phone call away.
Didn’t even realise when my help to buy and the home loan got approved.

Torc24 were really professional throughout the whole process. Our case handler Mark Needham took us through everything really thoroughly so it was all really clear – even the slightly complicated parts! It was nice to have someone who was so approachable to go through this process with! So excited to move in now!

Extremely helpful team, who answer any queries you have and help you understand every step of the process. Alana particularly was amazing when starting the process, and Kulvinder, Kristie and Sam were then so great at ensuring everything went through quickly and smoothly.

Being a first time buyer there are too many questions to ask. Their executive responded all the ones I was concerned about. One thing I really liked the most was having a house visit of one TORC24 executives who explained the entire process of buying a property, which for me worked out really good as I didn’t have to leave my work place early.

Thank you to Rob, Vicky and Alana for the efficient application process assistance and a special thank you to Richard Bradley who came to our home to advise us on our mortgage. The personal service was second to none and he explained everything in detail to allow us to choose the best rate for us! We are very grateful.

Excellent service! Always pick up the phone and if they’re busy they return your call quickly. No hassle at all, would highly recommend them to anyone. Rob Oakes sorted everything out for us and told us exactly what we had to do very clearly. 5 stars.

As a first time buyer with no idea where to even start the daunting process, we were put in touch with Torc24 to help. I can see why they’re the preferred option in many instances. Specifically I’ve been working with Jag Gandhi who’s been an absolute joy. Not only is she lovely, but she’s been really helpful in walking me through the process. She knows her stuff and was really patient with me the entire time. Couldn’t recommend her or Torc24’s service enough – we’ve even decided to continue the process with Torc24 rather than proceed with the developer / agents recommended broker, and that’s all down to Jag. Here’s hoping it’s smooth sailing from here on out!